When your policy was purchased, you entered into a Premium Finance Agreement authorizing us to pay your insurance company on your behalf and to collect repayment from you according to the agreed payment schedule.
Because insurance premiums are paid in advance to the insurance company, there will be instances where coverage was provided and paid for before your installment payment was collected. In these cases, payments requested are for used coverage.
We would never charge you for something you didn’t use. Additionally, we have gone to great lengths to make these repayments manageable by splitting them into four installments.
If you dispute a charge with your bank, they will review it. Because you signed a Premium Finance Agreement with us, the charge will be confirmed as valid, as we paid for insurance on your behalf and didn’t receive payment.
It is in your best interests to clear your account with us, as we are legally obligated to report unpaid balances to the credit bureaus, which can result in a negative mark on your credit report.