You may still see charges after cancellation if there is a remaining balance for insurance coverage that was already paid for and used while your policy was active.
When your policy started, OCHO paid your insurance company in advance so your coverage could begin at a lower cost. If your policy is cancelled later, you may still owe for the days of coverage that were already paid to the insurance company on your behalf.
This is different from paying for future coverage; this is repayment for coverage that was already active and used.
If you’re unsure why you’re seeing a charge, contact us, and we’ll review your account with you and explain exactly what it’s for.